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tom_gerth
tom_gerth
Gainsight Employee ⭐️⭐️
December 22, 2016
New Idea

File attachments in Timeline view

  • December 22, 2016
  • 36 replies
  • 447 views
I'm wondering if we have anything on the roadmap regarding the ability to attach files to an update in CS360 Timeline view?

We currently have the ability to create a link within the notes which is extremely useful, but it may also be useful to have the ability to attach an xls, csv, or doc file to the Notes section as well!

      36 replies

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      cindy
      cindy
      Contributor ⭐️⭐️⭐️
      March 23, 2017
      +1 for both attachments and @mentions!  This would be so helpful for our CSA/CSC and Sales teams.
        karen_jones
        karen_jones
        Contributor ⭐️⭐️⭐️
        April 4, 2017
        + 1 for attachments. This will save time for our csms
          samantha_braastad
          samantha_braastad
          Contributor ⭐️⭐️⭐️⭐️⭐️
          April 11, 2017
          We are continuing to get asked about this by our CSM's. They are currently having to create CTA's simply for the need to attach a document which is time consuming when they have already logged their notes within Timeline. 

          Is there an estimated 'timeline' (pun intended) on when this feature will be available? 
            nitisha_rathi
            nitisha_rathi
            Expert ⭐️⭐️
            April 18, 2017
            Hi Samantha,

            We are planning to ship it in summer release.

            Thanks,
            Nitisha
              tzundelgainsightcom
              tzundelgainsightcom
              Helper ⭐️⭐️
              April 18, 2017
              Nitisha, what month is the ETA for the summer release? Thanks!
              nitisha_rathi
              nitisha_rathi
              Expert ⭐️⭐️
              April 20, 2017
              Hi Tracy,

              The month of shipping this functionality is not confirmed yet, I will get back with exact dates.

              Thanks,
              Nitisha
              sanaa_bhambri_eeba8e
              sanaa_bhambri_eeba8e
              Contributor ⭐️
              June 6, 2017
              +1 for attachments
              jake_smith
              jake_smith
              Contributor ⭐️⭐️⭐️⭐️⭐️
              July 14, 2017
              +1 for attachments. is this moving along?
                sarah_coote
                sarah_coote
                Contributor ⭐️⭐️
                July 17, 2017
                I'd also like to hear if there is an update on this?
                Thanks!
                nitisha_rathi
                nitisha_rathi
                Expert ⭐️⭐️
                July 18, 2017
                Hi All,

                Attachments in timeline will be available in summer(Aug) release. Also, adding inline images will be available by fall release.

                Thanks,
                Nitisha
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