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mobrien14
Helper ⭐️
May 6, 2024
Released

Filter by Matrix subquestions in Dynamic JO 'Evaluate' step

Related products:CS Journey Orchestrator
  • May 6, 2024
  • 3 replies
  • 92 views

During a discussion in the GGA slack group, we found that the new Dynamic JO programs do not allow admins to set conditions using a subquestion in matrix survey questions. 

This was a feature in the old advanced programs and should be something reimplemented to the new JO builder. Not having this is a hinderance to better tailoring customer journeys based on their survey responses. 

 

3 replies

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
May 6, 2024

Yup, this needs to be pulled forward!

Dynamic JO should be “everything in advanced JO, plus more” -- not taking away current features!

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
bfoleyHS
Contributor ⭐️⭐️⭐️⭐️
May 6, 2024

++ Should be pulled forward, not great to see previously existing functionality to go away with a new version.

vmallya
Gainsight Employee ⭐️
Gainsight Employee ⭐️
November 7, 2025
New Idea→Released
Vijay | PM | JO | Gainsight