Skip to main content
Released

Filter by Matrix subquestions in Dynamic JO 'Evaluate' step

Related products:CS Journey Orchestrator
  • May 6, 2024
  • 3 replies
  • 83 views

mobrien14
Forum|alt.badge.img+7

During a discussion in the GGA slack group, we found that the new Dynamic JO programs do not allow admins to set conditions using a subquestion in matrix survey questions. 

This was a feature in the old advanced programs and should be something reimplemented to the new JO builder. Not having this is a hinderance to better tailoring customer journeys based on their survey responses. 

 

3 replies

dayn.johnson
Forum|alt.badge.img+8
  • VIP ⭐️⭐️⭐️⭐️⭐️
  • May 6, 2024

Yup, this needs to be pulled forward!

Dynamic JO should be “everything in advanced JO, plus more” -- not taking away current features!


bfoleyHS
Forum|alt.badge.img+3
  • Contributor ⭐️⭐️⭐️⭐️
  • May 6, 2024

++ Should be pulled forward, not great to see previously existing functionality to go away with a new version.


vmallya
  • Gainsight Employee ⭐️
  • November 7, 2025
New IdeaReleased