Skip to main content
New Idea

Filter Search by Groups

Related products:CC GroupsCC Search
  • November 4, 2025
  • 1 reply
  • 8 views

atwhite
Forum|alt.badge.img+1

With the enhancements to search this year, the filters are very helpful. One filter option that seems to be missing is Groups. Even a single checkbox to select “Groups” (similar to the Topic Type filters) would be helpful, but it would be even better to have the search display a list of groups you’re a member of and be able to refine the search that way.

Taking that option even further, the search banner in each group could then default to selecting that group’s filter in the search results (the same behavior you see when searching within a knowledge base, for example). 

Thanks for considering this!

1 reply

Graeme Rycyk
  • Gainsight Product Manager
  • December 9, 2025

Hey ​@atwhite,

Nice insight. So partially we may see some of the more personalised features you mentioned come to the platform next year as we are planning to improve the recommendations and personalisation, starting with Search and Search adjacent functionality. Specifically on a “Groups” filter, I will see historically if there are or where reasons why we haven’t done this, and if possible I will see of this can land on the roadmap.

Cheers,

Graeme