I’ve seen several ideas about filtering and search, but none of them seemed to describe the problem we are facing.
Our community will soon be multi product (think Apple, Microsoft, etc) so basically that means that our categories will become our products: Category A = Product A > Category B = Product B, etc.
From a search functionality perspective this bring quite a bit of a challenge since currently ‘searchers’ can’t filter results by the product they use. We know that the main search everyone uses is the one on the home page and there doesn’t seem to be a way to add any filter on that one.
What we want to avoid is user of Product A having to go through results of Product B, but we can’t find a way to get around this.
So here’s where the idea comes. We’d love to see the global search on the home page being able to filter results by category / product. One of our product designers created a mock up to help visualize a potential solution.
Typeform and Videoask are products in this context.
There’re of course other ways to solve this, as seen on the Apple communities for instance. See where it says communities (aka products) at the bottom.
Hope this resonates with other folks.
