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jaw
Contributor ⭐️⭐️⭐️⭐️⭐️
October 22, 2019
New Idea

Flag/Star Important Timeline Activities

  • October 22, 2019
  • 11 replies
  • 184 views

Hi all, 

One of the AMs asked if it’s possible in Gainsight to add a “Star” or “Flag” to Important timeline activities (similar to Gmail features) so that those entries/activities can be referenced later while scrolling through timeline. 

 

Thanks,

Jasmine

 

 

    11 replies

    dan_ahrens
    Expert ⭐️⭐️⭐️
    October 23, 2019

    I’ve seen some similar suggestions to allow the “pinning” of important messages to the top of the timeline. One question to answer is - would that “pinning” or “starring” be universal for anyone who visited the account’s timeline, or would it just be pinned for the individual user (and other users could have different activity entries pinned)?

    VP of Customer Success at Forcepoint
    ashleyunity
    Contributor ⭐️⭐️⭐️
    October 23, 2019

    @dan_ahrens we would like to be able to pin Timeline activities universally. Pinning or “starring” with the ability to filter on those posts would greatly reduce the amount of time we spend combing through the Timeline when preparing for customer meetings.

    sai_ram
    Expert ⭐️⭐️
    November 19, 2019

    @All, Thanks for bringing this up! We have added this to our product backlog, I will update you here once we consider it for release. 

    Happy posting!

    dpmetcalf13
    Contributor ⭐️
    July 24, 2020

    Hi @sai_ram! Is there any update on this feature request? Thank you!

    nitisha_rathi
    Expert ⭐️⭐️
    August 26, 2020

    This is on our medium term roadmap. We will get to it in early 2021.

    Contributor ⭐️⭐️⭐️⭐️⭐️
    April 15, 2021

    @nitisha_rathi Any update on this, or clearer timeline for implementation?

    Helper ⭐️
    April 20, 2021

    Additional post here: 

     

    Anastassia Goidina
    Chirag
    Helper ⭐️
    June 7, 2021

    Yes we are considering this ask of pinning an activity. Due to other high priority items it is getting pushed. Hopefully, we’ll get to it by the end of this year/early next year.

    jaredjasso
    Contributor ⭐️⭐️
    June 16, 2022

    Hello, 

    Has there been any update to this? 

     

    Thank you, 

    anirbandutta
    Expert ⭐️
    June 16, 2022

    @Bhawya would you be able to comment on the latest?

    It's an opportunity for engagement