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Gaby
Helper ⭐️
Jul 17, 2026 2:52 PM UTC
Open

For emails use the variable "first name" under profile fields opposed to just "username"

Related products:CC Email Campaigns

I’d like to use the "first name" in system and campaign emails under profile fields opposed to just username just “login information”. Sometimes people’s usernames don’t make the emails feel personalized and like spam or have weird characters and spaces. First name would look much better but it’s not an option.

    5 replies

    jvdc
    Expert ⭐️
    Jul 19, 2026 8:33 PM UTC

    But for this you'll need a first name field on users’ profile. I agree though, being able tot add more variables like fields from user profiles would be good.

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    atwhite
    Helper ⭐️⭐️⭐️
    Aug 19, 2026 8:23 PM UTC

    I love the idea of being able to add new variables. But at the very least, additional customization via a first name would be a great start.

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    Larry
    Helper ⭐️⭐️
    Aug 25, 2026 8:17 PM UTC
    Updated idea statusNew Idea→Open
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    Larry Imgrund || Senior Product Manager & Community Nerd
    Larry
    Helper ⭐️⭐️
    Aug 25, 2026 8:18 PM UTC

    Love this idea! I’ll set it to Open and assign to ​@deepan to give thoughts on future roadmap for this one.

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    Larry Imgrund || Senior Product Manager & Community Nerd
    Daniele Cmty
    Helper ⭐️⭐️
    Oct 30, 2026 5:23 PM UTC

    love it! makes it way more personal!

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