Skip to main content
sandeepchidiri
Helper ⭐️
May 18, 2020
Open

Formatting when sharing the customer c360

Related products:CS C360 & R360 & P360
  • May 18, 2020
  • 3 replies
  • 91 views

Hi Team

 

Currently we are displaying the text in a single line format when a customer sharing the C360 page.Do we have any plans of implementing in future releases to retain the format what customer has typed while sharing the C360.

 

Example screenshot

I have type comments like below

Hi All,

 

This is the C360 page for workday account

 

Best,

Sandeep

Support.

 

But when we view it in email it is showing all the content in single line as shown below in screenshot.

 

      3 replies

      Gainsight Employee ⭐️
      vijayasailesh
      Gainsight Employee ⭐️
      April 1, 2022

      Hi Team,

       

      When we try to share the report, notes is getting concatenated as is it happening in C360

       

       

       

      sandeepchidiri123
      Contributor ⭐️⭐️⭐️⭐️
      April 1, 2022

      Hi Team,

       

      Please consider this in upcoming releases as the format is getting off in all the areas where we share the things ( c360, Reports etc)

       

      Regards
      Sandeep Chidree
      Gainsight Admin

      gopal_rao_kallepu
      gopal_rao_kallepu
      Helper ⭐️⭐️⭐️
      April 5, 2022

      Thank you sharing this here @sandeepchidiri & @vijayasailesh. No doubt this behaviour needs to be improved.
      We will plan to enhance this behaviour along with other Share360 improvements.

      Gopal
      Terms & ConditionsAccessibility statement