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tracy_streetman
tracy_streetman
Contributor ⭐️⭐️⭐️
December 2, 2015
Released

Formula Calculations in Reports 2.0

Related products:CS Reports
  • December 2, 2015
  • 25 replies
  • 269 views
It would be beneficial for Reports 2.0 to have simple formula calculations available such as +, -, SUM, AVG, %.  An Example where this would be helpful is with Email Logs.  We have sent a survey and within Reports we currently can't report on the "Outstanding" surveys.  If we could create a report with a formula that allows us to subtract completed from sent we would be able to get this data.

      25 replies

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      johnny_burtchaell
      johnny_burtchaell
      Helper ⭐️
      February 21, 2017
      Same! I know this is doable in the Rules engine, but would prefer the option to be within Reports 2.0, also. Any update on this feature request?
      samantha_braastad
      samantha_braastad
      Contributor ⭐️⭐️⭐️⭐️⭐️
      February 27, 2017
      This is becoming more of a necessity for us. Having the ability to create formulas within the report that update based on the filters applied to the report (such as date range) would allow us to see true calculations of the field we are trying to look at rather then an average of the calculation that was done at the line level within the MDA. 

      Any update on this? 
      johnny_burtchaell
      johnny_burtchaell
      Helper ⭐️
      February 28, 2017
      Whats the update on this request?
        matthew_weinreb_adccf1
        matthew_weinreb_adccf1
        Contributor ⭐️⭐️⭐️⭐️
        April 11, 2017
        Any update on this request? This feature would provide alot of value to our organization and keep our users within Gainsight as opposed to going to our BI tool as they do now. 
          venky_reddy_k
          venky_reddy_k
          Helper ⭐️
          April 11, 2017
          That you all for actively asking this feature. As on today formula calculations/fields are prioritized for Fall 2017 which means that it will be available around Nov' 2017. Will keep you posted on any changes in the ETA here.
            spencer_engel
            spencer_engel
            Expert ⭐️
            August 18, 2017
            Is this still on track for the fall release? I have a lot of customers asking about this, and I want to make sure I'm not misleading them. Thanks!
            venky_reddy_k
            venky_reddy_k
            Helper ⭐️
            August 21, 2017
            Hi Spencer, this item has moved out from Fall' 17 scope, giving way for other higher priority items, though it was a candidate during the initial fall planning. I will keep this thread updated, when we get a chance to pick it up again (hopefully next winter).

            Thanks
            Venky
              elizabeth_adams_c593ee
              elizabeth_adams_c593ee
              Helper ⭐️⭐️⭐️
              August 21, 2017
              Please keep us posted on the timelines. The inability to do more complex reporting and analysis is somewhat limiting and causes us a lot of extra working building MDA tables so we can get the results we need.
              Elizabeth Panska
                kelsi
                kelsi
                Contributor ⭐️⭐️⭐️
                August 21, 2017
                We're in the same boat- having to do a lot of extra work with creating MDAs in order to get a simple calculation in reports. I would think this would be a higher priority!
                samantha_braastad
                samantha_braastad
                Contributor ⭐️⭐️⭐️⭐️⭐️
                November 21, 2017
                With Fall release coming up next week, can you provide an update as to where this falls in the Winter priorities? It was mentioned that this was pushed due to higher priorities but given that there are multiple feeds with this request and almost 30 folks on this thread alone voting for this, I'd be curious to know what denotes a high priority. 
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