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Asritha
Gainsight Employee ⭐️
Gainsight Employee ⭐️
June 14, 2022
New Idea

Gainsight 360 feature availability for EU tenants

Related products:CS C360 & R360 & P360
  • June 14, 2022
  • 4 replies
  • 180 views

Hi Team,

Customer ( Tenant Name: Matillion Ltd,
Tenant ID: c76b3837-d20b-4e26-80ce-5406da036624 (EU tenant) ) is asking when Gainsight 360 feature may be available to the EU tenants?

    4 replies

    mai.eliezer
    Contributor ⭐️⭐️
    September 14, 2022

    Echoing this request - our account is in the EU tenant as well and we’d love to be able to access the Gainsight 360 feature.

    jason_metzler
    Helper ⭐️⭐️
    January 5, 2024

    +1 for our org, I’ve used this in the past and it is great to not have to build our own internal usage dashboards.

    matthew_lind
    VIP ⭐️⭐️⭐️⭐️⭐️
    January 25, 2024

    +1 for more insights for EU tenants.

    The Gainsight 360 helps me, as a Gainsight leader, understand if our usage habits are consistent with our business goals. Insights there also help me with interventions or additional enablement where I see users struggling. 

    Put another way, as a Gainsight leader, I’m running some of the very same motions that a CSM would take.

    Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
    manda.edmonds
    Contributor ⭐️⭐️⭐️⭐️
    January 31, 2025

    Same for US2.  We had this in our previous org and find it highly disappointing to not have it in this org.  We did not realize there would be a blaring gap when we were required to switch data centers.