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darkknight
darkknight
Expert ⭐️
August 9, 2019
New Idea

Gainsight Analyzer enhancements

  • August 9, 2019
  • 14 replies
  • 238 views
Gainsight Analyzer has so much to offer and I'm happy to see it continuing to evolve!

I have a few suggestions to help make it even better.

  • Anywhere a Description field exists, include it in the Config Home reports (i.e. Reports, MDA Objects, etc)
  • Under Config Home: MDA Objects include ability to export field level information/details - this is a strong need.
  • In the Export function (which was just pointed out to me today) I have several suggestions/observations pertaining to the export file: [list]
  • MDA Objects, Reports, Rules don’t include the Description fields – would be highly useful to have these included (and anywhere a Description field exists)
  • Inconsistencies in date fields/values - For example, [list]
  • on MDA Objects, the lastModifiedDate shows as “2019-07-27 16:04”
  • on Rules, modifiedDate shows as “1556658890693.”
  • On Email Templates, modifiedDate shows as “Wed Jun 12 15:57:03 UTC 2019”
  • Reports doesn’t even have a modified date (or created date for that matter).
  • Journey Orchestrator: would be incredibly useful to include Schedule details


  • Dashboards: would be useful to show what users/groups have permission to each dashboard.


  • Email Templates: it contains a Variant count, but would be even more valuable to show what variants are associated with the template.


  • MDA Objects has both a name field and an objectName field. The latter is “null” and the former contains the actual object name. What is the latter?


  • Scorecards 2.0: would be useful to have details around the individual measures, including descriptions, in which scorecard used, etc


  • Include ability to export field level information/details - this is a strong need.


  • Rules: Include Folder name where Rule is stored


  • Data in some fields (i.e. Rules sourceDetails, Scorecards 2.0 filters, Email Templates tokens) is a bit impenetrable. Is there any way to simplify so that it’s clearer/easier to read in a spreadsheet? (Example screenshot below)

    [/list]



    [/list]

        • 14 replies

        Show previous replies
        darkknight
        darkknightAuthor
        Expert ⭐️
        September 23, 2019
        @anil_v_k_babu do you have a ballpark timeframe as to when Object Analyzer will support Journey Programs and Reports? Thank you!

        Jeff Kirkpatrick
          darkknight
          darkknightAuthor
          Expert ⭐️
          June 3, 2020

          @anil_v_k_babu @minh_phan do we have an update on when Object Analyzer will be able to report on Programs and Reports?

           

          We also really need the Report Analyzer to include to which Dashboard(s)/C360 sections reports are attached.  

          Jeff Kirkpatrick
            minh_phan
            minh_phan
            Gainsight Employee ⭐️⭐️
            June 9, 2020

            @darkknight, I’ve shared this feedback with @sumesh the PM for this area.

            bradley
            bradley
            Expert ⭐️
            October 4, 2023

            This is a pretty old post but there are still some improvements called out I’m not really seeing.

             

            Here’s a few things that would make the experience way better just from a reports standpoint:

            • On the top-level Dashboards and Reports report:
              • For reports, include “used in” data as an exportable column. Right now it’s under “Scan” which is completely useless if you’re doing any bulk auditing which is why I generally land here. This information is available in Report Builder, but you can’t export it.
              • Include Permissions. This is for both reports and dashboards. There really isn’t a good scalable way to audit report permissions today. Yes, in report builder you can go person by person to see what they have available but again, you can’t export that.
            • # of Reports by Object
              • When you drill down onto a specific object, let me export those reports. Right now, the export option just downloads the numbers. Not useful at all.

             

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