Gainsight Assist Chrome Plugin: Maintain Folder Structure from Email Templates in JO

Hi,

From an organization and efficiency standpoint, I think it would be really helpful if the Gainsight Assist Chrome Plugin maintained the same folder structure set up by Admins within JO > Email Templates. This would allow users to easily access folders by topic (Onboarding, Business Review, Renewal, etc.) to get to their desired list of templates. As of right now it seems like it’s all search-based, which in some cases isn’t as intuitive if you’re looking to see the range of templates you have access to. A potential solution would be to allow the Admins or end users to select if they want to use the pre-defined folder structure or if they prefer the search-based method.

Thanks for considering!

Ryan