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Contributor ⭐️
March 2, 2026
New Idea

Gainsight Assist needs to have more helpers other than Company Name

Related products:CS Plugins
  • March 2, 2026
  • 0 replies
  • 15 views

 

Struggle is that GainSight Assist does not show the CSNs so it's difficult to see which it gets assigned to in the end, given there often multiple CSNs for the same account in SFDC

Appears to be a limitation with the GS product in that the feature pulls in possible name options based on what is put in the search. Having additional identifiers would be helpful.

Nadine Hampal, Thanks for the wonderful idea to make the Gainsight experience betterto the users.