The Comments widget/function in Success Plans would be a fantastic addition to Spaces. Something to allow the back and forth exchange of information and comments (with a running history) from directly within the Spaces portal.
New Idea
Gainsight CS Spaces: Add a Comments functions
+5
+1
+1This is already available in SP widget on Spaces.
+5
There of course would need to be some sort of notificaition mechanism to let the internal team know when someone has commented.
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