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Gainsight Home Page - The Download Data option doesn't obey the applied Global filters

  • November 9, 2021
  • 6 replies
  • 77 views

Hello Team,

 

We have configured some global filters on the Gainsight Home Page. But, when we download the data from a tabular report, download contains all data irrespective of the filter applied. The actual behavior should be, the download must contain only the data based on the applied filters.

6 replies

rahul_prayakarao
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  • Gainsight Employee ⭐️
  • November 18, 2021

@kumaranbcak team has accepted this as a bug and is working on resolving this.


  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • November 22, 2021

@rahul_prayakarao - Thank you Rahul.


gunjanm
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  • Expert ⭐️
  • January 24, 2024

This is still not resolved. @rahul_prayakarao what’s the expectation here? Applies to Dashboards too.


rahul_prayakarao
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  • Gainsight Employee ⭐️
  • January 30, 2024

@Prateek Parashar can you please provide an update on this


Prateek Parashar
  • Gainsight Employee ⭐️
  • January 30, 2024

It has been added into dev team backlog and we will try to fix this issue in Q1( no hard commit)


Prateek Parashar
  • Gainsight Employee ⭐️
  • January 30, 2024
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