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Contributor ⭐️⭐️⭐️⭐️⭐️
October 29, 2021
New Idea

Gainsight Home - Summary Ribbon must have the ability to show the Drill Down report view

  • October 29, 2021
  • 14 replies
  • 316 views

Hello Team,

 

It will be great if the reports/attributes in summary ribbon enabled with the possibility of showing the drill down report. So that when a CSM view the home page, they can have a detailed and interactive info available when needed. 

14 replies

Chelsea.holfield
Contributor ⭐️⭐️⭐️⭐️
November 28, 2023

Just following up here to see if there has been any additional follow up. Having the ability to drill down is important for our teams as well and would help with Gainsight home adoption. I agree with all of Bradley’s points from his comment a year ago and agree that while the drill down reports are available it doesn’t mean they will be placed right below the ribbon or that we will even include those in each home profile. Having to include a drill down report in the home screen for each of the summary reports also adds clutter to the Home screen. 

Let me know if I can provide any additional information. 

pgeorge
Gainsight Employee ⭐️
Gainsight Employee ⭐️
November 29, 2023

Hi Team, Happy to update you that this is currently being planned, We will share with you the designs once they are fixed.

pgeorge
Gainsight Employee ⭐️
Gainsight Employee ⭐️
November 29, 2023
Acknowledged→Planned
sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
August 26, 2024

disappointed to see that this was marked as “Planned” and still not included in the latest updated Gainsight Home release. @pgeorge do you have any more insights on why this was missed when Gainsight overhauled and released a new Home Beta?

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member