Skip to main content
Contributor ⭐️⭐️
July 28, 2021
New Idea

Gantt chart tasks order

Related products:CS Success Plans & Customer Goals
  • July 28, 2021
  • 9 replies
  • 151 views

When on the Gantt Chart for a Success Plan, tasks from an Objective are randomly ranked independently of their initial ranking, independently of the timeline logic we built. 

Can you improve this vizualisation ? Is it already planned ? 

Thanks

9 replies

sai_ram
Expert ⭐️⭐️
July 29, 2021

@mandy.j thank you for sharing your request here. We have added this to our product backlog.

Anil Raj Pujari
Helper ⭐️⭐️
July 29, 2021

@mandy.j 

Thank you for sharing the feedback. We have plans to improve sorting in Gantt chart view. Does it work it by default, tasks are ordered as per their start date so that user finds the task which starts first on top. Or would you prefer Gantt chart following the same order for tasks as seen in objectives tab. 

mandy.jAuthor
Contributor ⭐️⭐️
July 30, 2021

@Anil Raj Pujari I agree that tasks should be order by their start date of course.

My point concernes tasks from an objective that have the same start date and due date. In this case they are randomly ranked and it would be better to have them sorted by how we did set them up in the template (because there, they are in the right ranking)

Thanks !

Anil Raj Pujari
Helper ⭐️⭐️
August 12, 2021

@mandy.j 

Thank you for the feedback. Sorting tasks with same start date by playbook order makes sense. We have plans to improve sorting on Gantt chart

Jef Vanlaer
Helper ⭐️⭐️⭐️
January 31, 2022

Upvoting this idea. A Gantt Chart is meant to provide structure and tasks being randomly sorted takes a lot of this structure away. Default sorting should be by start date first and end date next, but ideally tasks can also be re-sorted manually.

Contributor ⭐️
June 7, 2023

Upvoting this idea. A Gantt Chart is meant to provide structure and tasks being randomly sorted takes a lot of this structure away. Default sorting should be by start date first and end date next, but ideally tasks can also be re-sorted manually.

I fully agree @Jef Vanlaer . How to imagine randomly sorted tasks in a place where all is done to be structured. That does not make any sense.
+1 for @Jef Vanlaer proposals :

MUST HAVE : Default sorting by start date,

NICE TO HAVE : possibility to manually re-order

mgiersch
Contributor ⭐️⭐️
January 22, 2026

I agree with the above: 

MUST HAVE : Default sorting by start date,

NICE TO HAVE : possibility to manually re-order

Curious how this critical functionality hasn’t been delivered in 4 years? This is a terrible customer and user experience. 

 

Jef Vanlaer
Helper ⭐️⭐️⭐️
April 30, 2026

This still is a big limitation in using success plans. The Gantt chart visualization is useful, but not if the objectives and tasks are not logically ordered.

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
July 15, 2026

If we’re asking customers (and our CSMs) to use success plans, they have to be able to easily read them. Not allowing for default/customizable organization on Gantt charts does the opposite.

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member