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Gifting points to others as a thank you

Related products:CC Gamification & Engagement
  • September 12, 2023
  • 5 replies
  • 25 views

KellyBebenek

Building off of this idea - 

 

It would be amazing if our customers receive  certain number of points each month that they could give away, so when another customer answers their question they can award them thank you points.

I know we can give points for best answers but it will mean more if the Customer member could get certain points each month to award other members.

5 replies

Sebastian
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  • Helper ⭐️⭐️⭐️
  • May 14, 2024
New IdeaOpen

Sebastian
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  • Helper ⭐️⭐️⭐️
  • May 14, 2024

Thanks for the idea @KellyBebenek! Thinking this through, how would you expect the other user to be notified of this? 


KellyBebenek
  • Author
  • Helper ⭐️
  • May 14, 2024

I think a notification, similar to you’ve received a reply to your post. 

I think Reddit had a similar set up with Reddit Coins.


Sebastian
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  • Helper ⭐️⭐️⭐️
  • May 15, 2024

Thanks for that @KellyBebenek, crystal clear. 


KellyBebenek
  • Author
  • Helper ⭐️
  • May 15, 2024

@Sebastian On the other side of this, It would also be great if when a customer selects the "Best Answer," the notification could say, "You have an answer - award points as a thank you." This could serve as a trigger to enable the point-awarding process, but hopefully not the only way.

 

Additionally, having a separate column on the leaderboard for points awarded by others would be fantastic. This would allow my team to identify and reward those individuals with special swag for their contributions.

 

I am interested to know what you are thinking as the workflow to enable the user to award the points