"Global" Success Plans shared across multiple accounts
We have global customers that have separate accounts owned/managed by different CSMs in different regions, but they still need to cross-collaborate when it comes to larger, organizational goals and objectives. Today, they have to maintain their separate SPs in separate accounts which makes collaboration and cross-regional visibility difficult.
Need the ability to have “global” success plans that can span more than one account, accessible and editable directly from each account. This is a pretty common use case, as I’ve encountered it at previous companies as well.