CSMs frequently track progress on big picture projects using the MSP tasks. Customers are allowed to edit existing CTAs, but not add new one themselves. Can we please look at changing permissions to grant selected customers the ability add new CTAs themselves? This makes progress check ins more seamless.
New Idea
Grant customers access to add CTA in MSP
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.