At the moment, the Group Send feature only allows the CSM for that account to utilize it. That is very restricting.
We have a group of product implementation specialists that also work on the same accounts. They get a blocked sign when they go to that area of the product. It cuts out many people who could benefit from this feature.
+1
+6This is such an important feature for scale - that it needs to work for the pooled model of accounts.
+6We’ve got some interest in seeing this feature sooner than later, namely to allow our community manager(s) to handle mass webinar invitations to our non-CS managed clients.
+1Yes we are targeting Q4 RT tentatively.
+6Yes we are targeting Q4 RT tentatively.
Appreciate the update!
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