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Erseburse
Contributor ⭐️⭐️⭐️⭐️
June 25, 2021
New Idea

Horizon Analytics: Raw data report on Dashboards

  • June 25, 2021
  • 8 replies
  • 150 views

Hi all:

 

Wondering if I can get some attention to this idea, as I believe it’s expected behavior. 

 

Issue: Currently in Horizon Analytics, when one clicks “download data” on a dashboard, it provides you with essentially the data points of the graph. (see below)

 

 

Export:

 

Solution:

I believe that when one clicks on that, one would expect that you would get the full report that is behind the data. This is the way it’s done in Salesforce and several other software that have dashboards and analytics.

When you click on the bar components of the graph itself, it does give you the report that’s behind that particular bar (see below). But I feel that one would also expect that to happen for all of the data when you click on “Download Data” .

 

 

8 replies

sai_ram
Expert ⭐️⭐️
June 29, 2021

@Erseburse thank you for sharing your request here. 

meenal_shukla
Gainsight Employee ⭐️⭐️
June 29, 2021

100% agree. @AgassiTran from ServiceTitan would like this as well. @justin_bills from Greenhouse would like it for their users as well @rakesh 

Outplay. Outwit. Outlast.
meenal_shukla
Gainsight Employee ⭐️⭐️
June 29, 2021

@Justin Bills 

Outplay. Outwit. Outlast.
rakesh
Gainsight Employee ⭐️
Lets put your data to work!
June 30, 2021

Thanks @Erseburse  for posting this. 

This is a great idea. Since its a change in behavior from our current flow, I will solicit some more feedback to see if this is what most of our customers expect before picking this up. 

@All, feel free to add to this one.  

darkknight
Expert ⭐️
July 1, 2021

Completely agree this would be a big win!

Jeff Kirkpatrick
davebrown2242
Helper ⭐️
July 14, 2021

Yes

DB
HollySimmons
Helper ⭐️
July 14, 2021

Agreed, I would prefer to have the drill-down exported when clicking here

Contributor ⭐️⭐️⭐️⭐️⭐️
November 9, 2021

100% Agreed. This is something we need to approach logically. We want to download the raw data which is the base for the chart.

Muthu Kumar Karuppiah