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Horizon Cockpit: Task View Please

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cameron_wright
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  • cameron_wright
    cameron_wright
  • kate_green
    kate_green

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37 replies

sriram pasupathi

@mandy.j This is one of the roadmap items we have picked for this quarter (August-october) timeframe. 


sriram pasupathi

Update: Hello everyone, due to implementation complexity, we have reprioritized this for next quarter (Nov - Jan). Thank you for understanding.


bradley
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  • Expert ⭐️
  • 1130 replies
  • September 9, 2021
sriram pasupathi wrote:

Update: Hello everyone, due to implementation complexity, we have reprioritized this for next quarter (Nov - Jan). Thank you for understanding.

@sriram pasupathi thanks for posting an update on this


  • Contributor ⭐️⭐️
  • 6 replies
  • September 16, 2021

Need to be able to work at the task level - not the CTA level. Today I have to open every one of my CTAs to see what tasks I need to complete today or this week. I care about the due date on my tasks far more than the due date on a CTA.


sriram pasupathi

@Richards Thanks for your feedback Richard. I think that task view will help in your use case. We are working on it and plan to release it in November - January timefame.


Cornelia
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  • ProdOps
  • 335 replies
  • September 22, 2021

Hi @mandy.j, as of now there is no ETA/deadline on this, but we will circle back once we have one in place :) 


CarollynnC
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  • Contributor ⭐️⭐️⭐️
  • 17 replies
  • November 1, 2021

Hi @Cornelia - is your post correct or is @sriram pasupathi indication of a Nov-Jan timeframe for release correct?   


sriram pasupathi

@CarollynnC We are still on track for the January timeframe. It’s actively in development :)


  • Contributor ⭐️⭐️
  • 6 replies
  • January 25, 2022

Really Really Really need a window for tasks only.

Working tasks through CTA’s is a terrible user experience from a clicks required and visibility perspective. Unfortunately for now I am still much better off using Excel or other tools for task management which pulls me out of Gainsight and a wholistic approach to managing my book of business.

 

Please get this prioritized and rolled out.


sriram pasupathi

Hello @Richards, task view is getting released in the January release (Feb 5, 2022 for the US region). You will be able to access it in a matter of 10 days. Thanks.


bradley
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  • Expert ⭐️
  • 1130 replies
  • February 7, 2022

Just a note that the new Task View (thanks for putting this back) ONLY shows tasks - if you have a CTA with no tasks it will not show up in task view views:

For custom views you can choose either CTAs or Tasks, but not ‘list of the next things that are due’. Would have liked the option to have tasks, and CTAs with no tasks on the same list so you can really see what the next thing due is.


  • Contributor ⭐️⭐️
  • 6 replies
  • February 8, 2022

Suggestion: This drop down box should be dynamic in size to accommodate the number of views to avoid having to scroll. 

 

 


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