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bradley
Expert ⭐️
May 9, 2023
Open

Horizon Rule Migration Tool

Related products:CS Rules Engine
  • May 9, 2023
  • 9 replies
  • 162 views

I’ve just started testing the waters on the Bionic Rule (BR)>Horizon Rule (HR) migration tool and the general workflow is great - I love that you can see the status and there are migration logs.

 

Unless this issue is going to be addressed 

 which seems less and less likely, I humbly request the migration tool help folks out with the Rule Action descriptions added as the Criteria when migrating the “Action Setup”.

 

In BR, I have this view of my Actions - I can see the action type and my description, and then expand each to see the criteria if needed:

 

In HR, it migrates to this:

 

While I can mouseover each action to view the description in the rule that does carry over, I really want to have that info at the Criteria step name (truly, it’s more helpful to see the action and criteria on the same screen but I digress) - or appended to the end of the action.

 

Because “NO filter/criteria” actions are lumped together, which may not be desirable, it would likely be better to add it to the name of the filter criteria so there is something there to distinguish between your actions so they aren’t stuck on the same criteria branch.

 

Given orgs will be required to move to HR very soon this tool will likely see lots of use in the coming weeks, so please consider this in a patch update to help the admin community out.

 

cc: @rakesh @anirbandutta 

9 replies

rakesh
Gainsight Employee ⭐️
Lets put your data to work!
May 10, 2023

Thanks @bradley for the idea.

Will share it with the team for evaluation

TMaier
Helper ⭐️
May 10, 2023

I use descriptions as a matter of best practice in my org wherever they are available, including in the rule actions. This is especially important because there is a second admin here and being able to work collaboratively in the same instance requires some form of context. Without carrying over descriptions and keeping the structure of our old rules consistent, we’re going to have to spend a LOT of time going over rules to re-understand them. That’s time I could spend more wisely in a dozen different ways and I hope it doesn’t come to that.

andreammelde
Helper ⭐️⭐️
May 10, 2023

Goes back to something that was called out in Beta - the description is only viewable when you hover when it really should be the criteria that is always visible

 

Andrea Carroll
shambhawi
Helper ⭐️
May 16, 2023
Updated idea statusNo Status→Acknowledged
shambhawi
Helper ⭐️
May 16, 2023
No Status→Acknowledged
shambhawi
Helper ⭐️
May 16, 2023
Updated idea statusNo Status→Acknowledged
shambhawi
Helper ⭐️
May 16, 2023
Updated idea statusNo Status→Acknowledged
shambhawi
Helper ⭐️
May 16, 2023
Updated idea statusNo Status→Acknowledged
shambhawi
Helper ⭐️
May 16, 2023
Updated idea statusNo Status→Acknowledged