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ben
Helper ⭐️⭐️⭐️
March 6, 2018
New Idea

How do you adjust the y-axis scale in column reports?

  • March 6, 2018
  • 13 replies
  • 268 views
I am doing some reporting for our CSAT-style survey questions and hitting some confusion charts. The question itself can yield one of five possible numeric answers: 1, 2, 3, 4, 5. Therefore, the maximum average value of a group is 5.00. However, when making a report where the average is above 4.00, the report shows a max y-axis range of 6. This is silly and something I would like to change.

Does anyone know how to set a specific value range for the y-axis in a column graph?

Per the above, I would like to to be min of 1.00 and max of 5.00 (depending on the data, I might even do a min of 3.00 if I am feeling crazy).

Thanks for the help as always!

    13 replies

    werickson
    Helper ⭐️⭐️
    December 17, 2019

    This would be a VERY, VERY beneficial feature.  I too have the CSAT problem.. Executives sure don’t like it when I tell them I KNOW our CSAT scale is 1-5, but the product doesn’t let me pick the scale

     

    Similarly with the data score placement.. inside end, center, inside base, … 

     

    sai_ram
    Expert ⭐️⭐️
    March 17, 2020

    @werickson we have our eyes on it, I will update it here once we push it to release,

    Helper ⭐️
    July 27, 2021

    Hello Everyone,

    Happy to announce that your request has been considered and implemented in the Horizon Analytics. Gainsight has now enhanced the Chart Editor settings in both SFDC & NXT versions.

    Thanks for posting!