HTML Tags in Scorecard Description

Forum|Forum|4 years ago
November 17, 2021
7 replies
125 views

Hi Guys,

Im working with a customer at the minute who would like to have the ability to have links in the scorecard description to take end users to a more detailed view of what the scorecard criteria are.

In order to do this, we would need the scorecard description to be a rich text area

In my opinion, this is a really clever use case as it gets around some of the challenges of trying to write detailed descriptions of scorecards in a very small text area

scorecard 2.0

cankney

Contributor ⭐️⭐️⭐️

We would also love to have this! We have an online handbook with detailed documentation of our scorecards, and it would be very handy to just link to this.

angela_domenichelli

Contributor ⭐️⭐️⭐️⭐️⭐️

I would echo this with the need for the Scorecard rules to support hyperlinks. We have very long links that are difficult for end users to copy-paste into the browser and are barriers to adoption in both the description and the Updates.

Angela Domenichelli (She/Her/Hers)

sarahmiracle

VIP ⭐️⭐️⭐️⭐️⭐️

Adding my two cents! LOVE this idea for end user enablement. Would be great to have this implemented!

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member

saltamash

Helper ⭐️⭐️

➕100 to this request. I don’t even remember the number of times CSM’s have reached out to me enquiring why a particular score is R/Y/G and then I have to redirect them to our internal enablement material.