Skip to main content
cmultanen
cmultanen
Helper ⭐️
June 4, 2020
New Idea

Idea: Ability to define JO Program "Types"

  • June 4, 2020
  • 11 replies
  • 185 views

CTAs and Timeline Activities have Types, why not JO Programs? It would be helpful if we could assign Programs a “type” similar to CTAs and Activities so that we could categorize, group, compare Programs by type for reporting purposes. 

 

Ideally we would be able to add and define our own custom types like we can for CTAs and Timeline but I’m sure there are some common default Types as well.

 

For context, this idea came up while working with our Customer Marketing team on some Program-related reports.

    11 replies

    Show previous replies
    Elana Cipin
    Contributor ⭐️⭐️⭐️⭐️⭐️
    October 24, 2023

    We need to be able to report on programs, broken out into voice of customer, operational, customer marketing, etc. 

    Right now we have different individuals creating and managing these programs to I start to segment journeys based on who created the program. But this is limiting if for example someone leaves, or if one program manager is covering for someone on vacation.

    Terms & ConditionsAccessibility statement