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Idea: Control Which Zoom Users Share Data with Staircase AI

Related products:Staircase AI
  • January 14, 2026
  • 0 replies
  • 17 views

  • Gainsight Employee ⭐️

Problem
Some customers want tighter control over which Zoom meeting transcripts Staircase AI can ingest. Today, access is broad once Zoom is connected.

Proposed Solution
Add user-level controls for Zoom ingestion—similar to how domain integration works.

How it could work

  • Allow admins to approve specific Zoom users (by email) whose meeting transcripts can be ingested

  • Support allowlists (individual users or groups)

  • Option to exclude specific users, even if they’re in the same Zoom account

  • Clear visibility in settings showing who is included vs. excluded

Why it matters

  • Better privacy and compliance

  • More control for large or regulated teams

  • Easier rollouts without overexposing data

This would give customers confidence that only the right Zoom data flows into Staircase AI. ​@bradybluhm