Images in Timeline Activities

Hi @angela_domenichelli  and @Jef Vanlaer, I can confirm that the ability to add inline images was not a planned enhancement for the Timeline Horizon Experience. This item is still on the roadmap for Timeline.

I’m sorry if the Horizon Experience announcement posted earlier lead to any confusion about the availability of this enhancement. We’ll be sure to keep you updated as more information on this item becomes available.

Thank you for your patience.

@seth_schroeder Thanks for the update. It might be good to remove the "Implemented" label on this idea in that case.

Thank you for the heads up @Jef Vanlaer. The label should be changed now.

We are also in need of this.

If we can’t add it, save it, and the images stick can you at east remove the ability to add an image?

I should not be able to add an image to timeline like in the following screenshot if it won’t save it like that. Furthermore, another thread said it used to at least save it as an attachment, that is not the case anymore. It fully disappears.

This is something on our roadmap. Due to other high priority items we are not able to prioritise this ask. 

We are also in need of this.

 

If we can’t add it, save it, and the images stick can you at east remove the ability to add an image?

 

I should not be able to add an image to timeline like in the following screenshot if it won’t save it like that. Furthermore, another thread said it used to at least save it as an attachment, that is not the case anymore. It fully disappears.

 

This seems to be working now for me - it seems to actually be saving the image now.  Can you retry and let me know if what you find?

Hello @timellis, thank you for your post, please allow me sometime while I loop in the Product Manager to look into this and get back to you with a suitable answer.  

Any Updates here - We also need this feature where in any screenshots/images in the email are shown in the Timeline when it is logged via gainsight Assist.

@soumitrasahu updates we can share?

@Cornelia Was this capability actually implemented?  A CSM on our team is trying to save the image and it is still not working.