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Tomas Trijonis
Contributor ⭐️⭐️⭐️⭐️⭐️
January 11, 2024
New Idea

Improve keyword recognition in Text Analytics

Related products:CS Surveys & NPS Management
  • January 11, 2024
  • 0 replies
  • 23 views

Make it so that Text Analytics automatically recognizes plural forms and other similar word variations as part of the same keyword & topic.

As an example, currently if you define a keyword “bug”, but the client writes “bugs” it will not be recognized at all.