Skip to main content
lane_h
Helper ⭐️
March 18, 2021
New Idea

In-App Notifications for Admins

  • March 18, 2021
  • 2 replies
  • 38 views

In Gainsight, end users are provided notifications when they are mentioned in a Timeline update or if CTAs are created for them or for accounts they follow. 

 

Admins are notified via emails on if rules and jobs fail or succeed. It would be great to also have the option to see these notifications inside Gainsight in the notification section and be able to link directly to the rule, job, program, etc.  This would centralize the experience vs having to platform switch between email and Gainsight.

2 replies

heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
March 18, 2021

Love this idea!  I know I get so many emails that even with folders, I still sometimes miss failure emails, so it would be great to have a notification that it happened in app!

Expert ⭐️
June 15, 2021

Hello @lane_h @heather_hansen 

We are enhancing notifications capabilities, we will consider this as part fo this.