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Contributor ⭐️
August 13, 2022
New Idea

Inbound email permissions

Related products:CS Timeline & Activity Tracking
  • August 13, 2022
  • 5 replies
  • 140 views

Dear Team,

At the moment, our only choice is to manually add people to inbound email addresses. Because adding every user manually requires a lot of manual effort when the user list is large, it would be excellent to have a bulk assigning of users to the inbound email address in the inbound emails page or using by using rules.

5 replies

matthew_lind
VIP ⭐️⭐️⭐️⭐️⭐️
August 15, 2022

Yes please!

The Onboarding of users to Gainsight is gradually becoming easier. However, some steps will require a one-action-for-each-new-user approach, and Inbound email provisioning is one of them.

Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
Contributor ⭐️⭐️⭐️⭐️
November 9, 2023

At least, admins should be able to report on users not set-up properly in order to be more proactive. 

katie_b
Helper ⭐️
January 26, 2024

Any updates on this idea? We’ve been told the admin experience is improving but this is a big pain point when managing a large team of users.

Katie Baker
kstim
Helper ⭐️⭐️
January 26, 2024

Some other admin quality of life posts:

 

bradley
Expert ⭐️
March 7, 2025

​@revathimenon basically same issue as I Tagged you in here: