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andrew_biehle
Gainsight Employee ⭐️
Gainsight Employee ⭐️
November 19, 2018
Open

Include a way to include field description or tooltip's on success plan fields. (Or all fields for C

Related products:CS Success Plans & Customer Goals
  • November 19, 2018
  • 17 replies
  • 329 views
It would be helpful to have the ability to include field descriptions or tooltips for fields that you have created on Success Plans or CTA's. (Example Below.)



    17 replies

    liam_nicholls
    Helper ⭐️
    October 26, 2022

    Added my upvote to this.

    Recently my team were wanting some information displayed in a hover tip on Success Plans.

    Currently if you hover over the field, it displays the field name in the hover tip. 

    The ability to provide additional information (like you can on fields in c360) would be super useful

     

    Contributor ⭐️⭐️⭐️
    March 22, 2023

    This would be very helpful for CTAs too

    Contributor ⭐️⭐️
    July 24, 2023

    This would be extremely useful!

    cole.oneal
    Contributor ⭐️⭐️
    August 21, 2023

    Our team would also benefit from this feature.

    Contributor ⭐️⭐️⭐️
    September 13, 2023

    We could also use this functionality. It will help with enablement both for new hires and when we add new fields to existing success plans.

     

    In addition, it would be nice to have a tool tip at each header section of the plan info tab. We have a request to display a text box instructing the user regarding that section, but a tool tip would be a better option.

    bradley
    Expert ⭐️
    September 13, 2023

    @anirbandutta have we made any progress on this in four years by chance? Asking for a friend :)

    Contributor ⭐️⭐️
    March 10, 2025

    The lack of this feature impacts both enablement and adoption. Applies to fields in both CTAs and Success Plans. Do we have any update on this? ​@anirbandutta ​@Ankita Singh