Currently fields that we are syncing over from Staircase to Gainsight CS are not included on the dependencies tab in Data Management.
This makes finding “unused” fields tricky as they show up as having no source.
New Idea
Include synced Staircase fields in Dependencies on Data Management (CS)
+1
+9Definitely needed!
FYI
+10!-->
This is a valid gap. Staircase-synced fields should absolutely appear in the dependencies view -- without that, admins risk cleaning up fields that are actively in use.
I'm flagging this with our integration team. This feels like a quick win that would prevent real data hygiene issues, especially as we are actively working on "Out of the box ST field sync in GS" for joint customers.
+1Hi Holly
Thank you for sharing this with us.
Just to confirm my understanding, you want to see the source set as Staircase along with the other dependencies currently shown?
Thank you
Preethi
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.