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link_black
Gainsight Employee ⭐️⭐️
August 6, 2020
New Idea

Include the resize window option in the new "embedded" Knowledge Center Bot option

Related products:PX In-App Hub (formerly KC Bot)
  • August 6, 2020
  • 4 replies
  • 89 views

The standard Knowledge Center Bot includes the ability to resize the display window, but the new “embedded” Knowledge Center bot does not.  It would be great to include this option here too for a better user experience.  See below:

 

 

  

4 replies

JayS
Helper ⭐️
January 4, 2024

Hi @link_black.

Has there been any movement on this idea from 3 years ago? This came up again in a meeting I had today as being a sticking point for why we are reluctant to move to the embedded bot. 

We definitely like the idea of anchoring the KC bot to a UI element, but without the resizing option, some Article content is very challenging to navigate.

Thank you.

Jay

cc: @JPKelliher @Gainsight2022 @woodlande @Lake1211 @wheelern @jmobley 

Jay Sherwood
JayS
Helper ⭐️
June 25, 2024

Hi @link_black,

Any news on this? We just implemented our first embedded bot on July 21 and it would be great to have the ability for users to resize the bot window.

Thank you.

Jay

@JPKelliher @woodlande @Gainsight2022 @wheelern @Lake1211 @aroberts @jmobley @katkenny23 @aharkut 

Jay Sherwood
link_black
Gainsight Employee ⭐️⭐️
June 25, 2024

No news/updates on this enhancement request that I am aware of @JayS.

 

cc: @Chandu

-- Link
Gainsight Employee ⭐️
June 25, 2024

FYA @aharkut