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sjacobi123
Contributor ⭐️⭐️
August 31, 2026
New Idea

Incorporate Holiday Calendar in Automated CTAs

Related products:CS Cockpit & PlaybooksCS Journey OrchestratorCS Rules EngineCS Product Requests
  • August 31, 2026
  • 1 reply
  • 14 views

Adding the ability to skip holidays when creating automated CTA’s would be very helpful. Currently we only have the option to skip weekends, but if we could also have a skip holidays option it would help from a CTA management standpoint. 

 

1 reply

romihache
VIP ⭐️⭐️⭐️⭐️⭐️
September 1, 2026

HI ​@sjacobi123 !

Absolutely agree, this would save so much manual headache.

There are actually a couple of older posts (5+ years) for this exact feature that already have a good chunk of votes and comments behind them. Might be worth dropping your vote and thoughts on those threads to help push this higher on the Product team's radar!

https://communities.gainsight.com/ideas/ability-to-have-cta-due-date-exceptions-for-black-out-dates-i-e-holidays-much-like-skip-all-weekends-10142/index2.html?tid=10142&fid=None

 

Continuous improvement is better than delayed perfection