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ACT
Contributor ⭐️⭐️⭐️⭐️⭐️
November 2, 2023
New Idea

Increase number of reports we can add to dashboard

Related products:CS Reports
  • November 2, 2023
  • 10 replies
  • 194 views

Right now, we are limited to 30 reports total on Dashboards. It would be nice if the limit was higher. I get come up on this limitation a lot because I like to separate my dashboard reports into common themes within the same dashboard using rich text standard widgets. This makes the dashboards much easier to read/navigate, but causes me to run to the limit very fast.

Can we please increase the report limit to at least 50 reports? This would help immensely.

10 replies

ACT
ACTAuthor
Contributor ⭐️⭐️⭐️⭐️⭐️
November 2, 2023

@sdrostgainsightcom @mstollenwerk @pveeravelli 

zach_davis
Helper ⭐️
November 2, 2023

+1000 to this. If the limit is set to 30 for performance reasons, why is the Rich Text widget included in the total count? I often use these as section headers and try to have one at the top as a description/title/detail of the dashboard. This should not cut in to the number of GS reports I can add to the dashboard.

sdrostgainsightcom
Gainsight Employee ⭐️⭐️⭐️
November 6, 2023

Spot-on, Zach -- totally understand performance limits on Dashboards, but the RT Widgets shouldn’t count toward that 30 . . . I think that would probably make most requests for raising the limit for a given instance of Gainsight disappear!

Scott Drost, Gainsight -- Principal Customer Success Architect
zach_davis
Helper ⭐️
November 6, 2023

Agreed @sdrostgainsightcom! I would also advocate for a counter to be added to the page showing number of reports / the given limit. This would save me from the embarrassment of telling someone I could add a report only to return and tell them they have to sacrifice something else. 

ACT
ACTAuthor
Contributor ⭐️⭐️⭐️⭐️⭐️
November 7, 2023

@Revant_Amingad 

zach_davis
Helper ⭐️
November 15, 2023

@sdrostgainsightcom Did they stop allowing the limit to be raised? I just logged a ticket and got a response saying ‘it’s not in the policy to raise the limit’.

zach_davis
Helper ⭐️
November 21, 2023

@ACT I think the ask here should be to ignore RT widgets in the total report count. Can we update the initial ask? I was denied when asking for this through support. I’d like to push this product request vs creating a new one.

darkknight
Expert ⭐️
November 21, 2023

Yeah rich text widgets should be throwaways and not counted as part of the limit.

Jeff Kirkpatrick
saltamash
Helper ⭐️⭐️
November 23, 2023

Agreed @sdrostgainsightcom! I would also advocate for a counter to be added to the page showing number of reports / the given limit. This would save me from the embarrassment of telling someone I could add a report only to return and tell them they have to sacrifice something else. 

+1000 I was just in this situation a couple of days back. It was embarrassing to say the least.

 

 

Molly.McQ
Helper ⭐️
November 30, 2023

+100! We use rich texts widgets similarly to improve dashboard navigation and clarity, but it’s an uphill battle with the current report limitations. As a result, we have far more dashboards than we would like. 

Scientia potentia est