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bradley
Expert ⭐️
April 24, 2023
Open

Increase Rule Name Character Limit

Related products:CS Rules Engine
  • April 24, 2023
  • 3 replies
  • 73 views

We have standard naming conventions for our rules that are used as prefixes in addition to folders, but we also will add a JIRA ticket number before that for rules in staging, and sometimes version history Vx (v1, v2, v3, etc) to rules when we’ve iterated on them.

Suffice to say that names can get lengthy. Are there more instances than not where you can’t see more than 20 characters of a rule name anyways? Yes, but that’s its own problem.

 

Please give us more than 80 characters for rule names in rules (specifically Horizon Rules):

Should they be shorter? Maybe. Do they need to be longer sometimes? Yes.

Bionic rules seemed to be at least 100 characters, so it’s rather vexing to see this shorter - it doesn’t even tell how how much you need to shorten it by. One? Ten?

 

Please increase the character limit, thank you!

3 replies

sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
April 24, 2023

Same here -- ticket number, versioning, pre-fixes with type/action (Create CTA...Load to Company...etc). Interesting find between bionic and HR, this definitely needs to be addressed before the cutover to HR

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
rakesh
Gainsight Employee ⭐️
Lets put your data to work!
April 25, 2023

Hi Bradley,

Thanks for sharing this. 

We do have the same 80 character limit for both Bionic and Horizon Rule. We will look into increasing this further.

rakesh
Gainsight Employee ⭐️
Lets put your data to work!
April 25, 2023
No Status→Acknowledged