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steve_davis
Gainsight Employee ⭐️⭐️
April 19, 2017
New Idea

Increase the limit in character count due to variance in language characters.

  • April 19, 2017
  • 2 replies
  • 54 views
Can we expand the character length for the sub questions in a matrix question. It is now set at 100 characters however when we translate the questions in some of the other languages we run into an issue where in the language translation we exceed the 100 characters. We have been use to a character limit of 150 characters in previous survey tools to accommodate the translations and the longer question in languages such as Portuguese, German, French, and Spanish.

    2 replies

    praneet
    Helper ⭐️⭐️⭐️
    April 24, 2017
    Thanks Steven for your idea, I have added it to team's requirement backlog.
    alizee
    VIP ⭐️⭐️⭐️⭐️⭐️
    September 3, 2024

    This is also needed to resolve for the footer of surveys which serves as a privacy notice leading to a full privacy policy. 400 characters including spaces is really too short. 

     

    The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.