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Contributor ⭐️
August 17, 2026
New Idea

Increased granularity of user groups

Related products:PX Admin & SecurityPX Engagements
  • August 17, 2026
  • 0 replies
  • 7 views

We would like to see increased granularity of PX user groups so that users within a user group of PX can clone existing engagements and modify the engagements that they cloned but not modify existing engagements or templates. The main use case is that our project managers could enable a go live notification banner for new customers and the Gainsight PX administrator would not be a bottleneck. The Gainsight PX administrator would still be the only user who could launch the engagement, ensuring it is going to the right customer segment. An enhancement for this request has been created, and Gainsight would like to understand if this is a request that should be prioritized based on other customer insights. Please upvote if you think this would help your organization!