Inline adding of screenshots in Timeline Activities

@Jef Vanlaer @timellis Thank you so much for mentioning the use cases. Currently, we do not support it but we are looking into building a proper support of adding images inline. We will post an update once we have prioritised this.

@soumitrasahu @Jef Vanlaer @dan_kenner I have it working so I think this may be an undocumented feature  There does seem to be a strange quirk however to get it to function properly: you need to include some amount of text BELOW the image before saving it for it to save properly.  If there is no text below the image, the image disappears without any type of error notification.  Please give it a try and let me know if this works for you as well.

@timellis That seemed to work, though copy+paste doesn’t work still. I can only drag in the image once it’s saved on my desktop. This isn’t a huge deal just something I’ll need to clarify with our CSMs.

Thanks again!

@dan_kenner copy+paste works for me but only via right click (not keyboard shortcut).  I’m using a Mac and Chrome browser so I use (cmd+ctrl+shift+4) to do a screen snip and then right click on the timeline entry to paste it. 

Using images seems to be a basic requirement. Without this ability notes are terribly incomplete.

@soumitrasahu any developments on this track?

@Richards @anirbandutta This is in our roadmap and we will update the dates once we prioritise it.

@soumitrasahu - Last update was about a year ago. Do you have anything new to share on Gainsight’s plan to add this feature?

I’ve been using this feature almost daily.  I can take screen snips and paste them in the body of timeline entries inline with text.  See my comments above for instruction.  What specifically are you looking for GS to add?

@soumitrasahu Any updates on this on adding attachments to emails or notes successfully? 
 

@soumitrasahu i see @timellis posted a work around for this but there is still a limitations with uploading images/screenshots or emailing images/screenshots. As well as different users have success with copy and paste vs click and drag on my side. We have security complications which make work arounds challenging. So the ability to simple add screenshots to meetings notes, emails or in singularity is functional for us.