New Idea
Inline question needs change to entice participants to click the inline question
- jean.nairon
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We currently use inline questions for NPS and also for CSAT. There is no problem with the inline question for NPS because it looks like an image that you need to click to advance to the survey where as the CSAT question does not look like an image. We have actually had people simply reply to the question via email instead of click on the hyperlinked text to go take the survey. We need a way to have CSAT or any inline question to look like an image that advances them to the survey. See picture.
Hi Andrew,
We are aware of this usability issue and we will address this as early as possible.
Thanks
Abhishek S
We are aware of this usability issue and we will address this as early as possible.
Thanks
Abhishek S
I believe this has been updated. I haven't tried it yet, but the new setup is selectable in the Program itself.
Reply
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