We’ve recently discovered in sending reporting internally that if a KPI widget is pulling no data for a participant, the entire email will fail to send.
My use case:
We send a weekly email to our CSMs to help them in tracking how they are performing towards their KPIs. There are 5 total reports included for the different KPIs. 4 of them are tables, but the last one is a KPI widget based on a data designer. Since it’s a quarterly KPI, for the first weeks of the quarter, there will generally be no data included.
Suggestion:
Email should still send - just with a statement of “no data available” similar to how tabular reports do today.
