Skip to main content
freydrew
Contributor ⭐️⭐️⭐️⭐️
April 29, 2020
Released

Inviting Users to Groups

Related products:CC Groups
  • April 29, 2020
  • 34 replies
  • 645 views

I’m really enjoying the new Group functionality and that users can request access for private groups. 

I’d like to be able to send an invite to users (either private message or email) that aren’t already a member of the group. 

From the Control side of the Group, I’d like to be able to: 

  • add custom copy to the invite message
  • search for users to send the message to 
  • include a link for the member to join

 

34 replies

Helper ⭐️⭐️⭐️
September 14, 2021
'

Hello everyone, I''m pleased to inform you that the group invite links feature is now in beta. Here is a KB article explaining the feature. Do let me know if you would like to test it yourself.

As this is still in beta, all feedback is welcomed :)

For your information, we are still working on the invite to groups by email feature and hope to have it available in beta in the coming days :)

'
Helper ⭐️⭐️⭐️
September 16, 2021
Updated idea statusOpen→Under Construction
Helper ⭐️⭐️⭐️
September 16, 2021
'

Hello everyone, I''m happy to announce that this feature is now available in beta. 

You can now test two ways to invite users to groups: using invite links AND email invitations.

Check this KB out for more information:

@bjoern_schulze @Scott Baldwin @adam.ballhaussen @nicksimard @LizZaps @dandre @security_lion @tiffany.oda @JKelley @Casstastr0phee @Onomatopoeia @Laura D. @Anitahg @Kgastaldo I enabled this for you already on your production instances so you can test it out. 

If I didn''t enable this for you, let me know so I can add you to the beta :)

Feel free to share any feedback you may have :)

'
Onomatopoeia
Helper ⭐️⭐️
September 16, 2021

Hi @Marion Frecaut! Thank you so much for involving me in this :)

A bit of feedback - I noticed that, when inviting members, we have the ability to input a custom message for the user receiving the invite. When I tested this, the custom message was not included in the email invitation, it only included a description of the group.

Is there something I need to change in System Emails to enable that personalised message to come through?

September 16, 2021

@Onomatopoeia you need to have the variable 

{custom message}

as a placeholder in your “Join a group” system email. It should be pulled in then.

September 16, 2021

@Marion Frecaut this looks great. My only ask still is the ability to import a list of people via CSV to invite to a group. In that model we’d be able to spend less time looking up hundreds of people when inviting registered users to a group and we could speed up inviting people overall that need access to a group whether they are members or non-members.

For the 

Helper ⭐️⭐️⭐️
September 16, 2021

Hello @Onomatopoeia for some reason it is not showing in your template, probably has been removed at some point. You can add manually add it :)

Helper ⭐️⭐️⭐️
September 16, 2021

@Scott Baldwin thanks a lot for this feedback! CSV import is definitely something we will look at in a future iteration :)

Onomatopoeia
Helper ⭐️⭐️
September 16, 2021

Thanks @Marion Frecaut and @Scott Baldwin :)

Helper ⭐️⭐️⭐️
September 23, 2021
Updated idea statusUnder Construction→Delivered