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pele
pele
Helper ⭐️⭐️⭐️
June 19, 2019
New Idea

Is it possible to tokenize a link added to an image in an email template?

  • June 19, 2019
  • 8 replies
  • 175 views
I'm working on an internal email to our CSMs and I wanted to include a link to a survey about how helpful (or not) this communication is for our team members.

I know that if I embed a link into text, I can add tokens to the link for tracking purposes.



What's surprising to me is if click "Insert Link" while highlighting an image instead of text (any of the icons at the bottom) a different modal pops up where adding tokens isn't an option:



Is it possible to tokenize a link added to an image in an email template?

      8 replies

      diane_morneau
      diane_morneau
      Helper ⭐️⭐️⭐️
      June 22, 2019
      You’ve got it. Not possible. Right now we can only tokenize a textual link. It would beva nice enhancement if we could do the same with an image.

        pele
        peleAuthor
        Helper ⭐️⭐️⭐️
        June 25, 2019
        Thanks for confirming Diane! Just changed to an Idea; will cross fingers it gets picked up :)

          sai_ram
          sai_ram
          Expert ⭐️⭐️
          August 20, 2019
          Thanks for posting it here!

          We need to introduce the Image type of field in Data Management, once that is pushed to release. we can consume the same in tokens.

            john_apple
            john_apple
            Expert ⭐️
            December 16, 2019

            This request came up recently among our Ops team as we are reworking our Welcome email and would like to be able to add the CSM image as part of the template

            kelly
            kelly
            Helper ⭐️⭐️⭐️
            March 26, 2020

            We could really use tokenizing images.

            nitisha_rathi
            nitisha_rathi
            Expert ⭐️⭐️
            April 3, 2020

            Thanks for the inputs. Added to the roadmap.

              jeremy_johnston
              jeremy_johnston
              Helper ⭐️
              April 29, 2024

              @nitisha_rathi resurrecting this old enhancement idea ….. was it added to the roadmap and if so, is there an update available?

              Thanks.

              -JJ
              jeremy_johnston
              jeremy_johnston
              Helper ⭐️
              April 29, 2024

              In our specific use case, we’d like to use a tokenized image link that can be displayed as a header image in an email, depending on an account id.  We’d have a single email template with a tokenized header/image link that would fetch and display the desired image based on the identifier we define.

              This allows us to personalize the email appearance across 2,000 logos via 1 email template, instead of multiple templates.

              -JJ
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