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ky_powell
ky_powell
Contributor ⭐️⭐️⭐️⭐️⭐️
May 31, 2018
New Idea

Is there a plan to add more objects besides Account and Customer Info to the Attributes section of C360?

  • May 31, 2018
  • 12 replies
  • 140 views
Right now, I am only able to add fields to the C360 page that are from the account or customer info objects. This is really limiting and in turn requires the team to go back to SFDC for certain pertinent information. I can't rely on putting everything into an embedded report. Is there a plan to allow you to add more fields outside of these two objects?

      12 replies

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      darkknight
      darkknight
      Expert ⭐️
      October 23, 2018
      We need the ability to add fields from the Company object to the C360 Attributes section and that does not appear possible.
      Jeff Kirkpatrick
        sierra_evans
        sierra_evans
        Contributor ⭐️⭐️⭐️⭐️⭐️
        November 13, 2020

        Hi - I believe this use case is along similar lines. I would like to add dropdown lists to the attributes section, such that we can maintain account data in Gainsight directly. Our use case is that the Salesforce account record is maxed on available fields, so we’d like to enable users to manage Relationship specific information in Gainsight. 

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