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ml2019
Contributor ⭐️⭐️⭐️⭐️⭐️
April 24, 2020
New Idea

Is there a view that shows dashboard usage/views?

  • April 24, 2020
  • 7 replies
  • 240 views

We would like to see which dashboards our users are visiting and which are neglected.

    7 replies

    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    April 24, 2020

    Hi Melissa, I checked with teammates, and there’s no built-in option for this today. Someone mentioned the possibility of building a report for each dashboard that would sum the views for all the reports on that dashboard, but truthfully I’m not sure how you would do that. 

    Would you like me to switch this to a feature request?

    Lila Krutel, Dir. Global Education Services
    ml2019
    ml2019Author
    Contributor ⭐️⭐️⭐️⭐️⭐️
    April 24, 2020

    @lila_meyer yes, that would be great! 

    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    April 27, 2020

    Converted to an Idea (feature request) for better tracking, Please Vote above, if this request is important to you.

    Lila Krutel, Dir. Global Education Services
    nancy_bray
    Contributor ⭐️⭐️⭐️
    October 4, 2022

    @lila_meyer  Is there any update to this request?  We would like to evaluate how our iframed dashboards are performing compared to those built natively in Gainsight.  The ability to report on usage, even something as simple as clicks, would be very helpful

    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    October 4, 2022

    @revathimenon for assistance with any update or workaround that might be available.

    Lila Krutel, Dir. Global Education Services
    matthew_lind
    VIP ⭐️⭐️⭐️⭐️⭐️
    October 4, 2022

    @nancy_bray If you are on NXT Edition, some of this information is available using the MDA object GS Asset Usage Tracking. This won’t be perfect, but may give you some ideas where to focus cleanup efforts. I’ve made a fast report with these parameters for a glimpse of events on a Gainsight asset. One caveat: This won’t show GS Assets that have never been accessed.

     

    Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
    anirbandutta
    Expert ⭐️
    October 14, 2022

    @Sneha Naranje would you know?

    cc @revathimenon 

    It's an opportunity for engagement