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LaurenW
Contributor ⭐️⭐️
June 10, 2025
New Idea

Is there a way to add attachments directly to a CTA?

Related products:CS Cockpit & Playbooks
  • June 10, 2025
  • 3 replies
  • 59 views

I know attachments can be added to the timeline of a CTA, but is there a way to add attachments to the CTA itself? It would be really useful if there was an additional tab (along with Details, Tasks, Timeline and Company) where attachments could be uploaded. 

My team is currently spending a lot of time creating timeline activities on their CTA timelines in order to add required attachments to their CTAs. It would be much more efficient if they could add attachments directly. 

Is this something Gainsight has road mapped? 

    3 replies

    dayn.johnson
    dayn.johnson
    VIP ⭐️⭐️⭐️⭐️⭐️
    June 10, 2025

    If this isn’t already feasible (or on the roadmap), this would be a fantastic idea to submit. ​@Kenneth R for 👀

    Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
      revathimenon
      revathimenon
      Gainsight Community Lead
      June 11, 2025

      Hey ​@dayn.johnson 

      I’ve shared it internally to gauge if this is on the roadmap.

      If not, i’ll convert it into an idea like you said 🙌🏽

      Where focus goes, energy flows.
        AshutoshSingh
        Gainsight Employee ⭐️
        AshutoshSingh
        Gainsight Employee ⭐️
        June 12, 2025

        Hi ​@LaurenW, thanks for bringing this up, definitely a useful feature however this is currently not on the roadmap. ​@revathimenon lets convert it into an idea

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