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heather_landgraf
Contributor ⭐️⭐️⭐️⭐️⭐️
February 6, 2019
New Idea

Is there a way to create an activity type but restrict who can see/use it?

Related products:CS Timeline & Activity Tracking
  • February 6, 2019
  • 6 replies
  • 75 views
Had a request from mgmt to have the ability to have an acitivty type that only they can use - ie Mgmt Updates. Is there a way to do this? or something in the roadmap?

    6 replies

    nitisha_rathi
    Expert ⭐️⭐️
    February 13, 2019
    Hi Heather,

    In future, we plan to give the ability to create Gainsight permissions on activity attributes. Using it you will be able to restrict users from viewing activities of a particular type. This is in our long term roadmap.

    Thanks,

    Nitisha

    heather_landgraf
    Contributor ⭐️⭐️⭐️⭐️⭐️
    July 17, 2019
    any update on this?

    HollySimmons
    Helper ⭐️
    May 12, 2020

    Would love to be able to do this, we have some activity types which are for specific departments to use and want to avoid others using them accidentally (we also have 35 types currently, so this would help with the UI for each group). 

    heather_hansen
    VIP ⭐️⭐️⭐️⭐️⭐️
    March 31, 2022

    Any updates here?  I have the same use case as @HollySimmons, so would love to be able to only display the types that are relevant to the appropriate group.  For example, our TAMs are in Gainsight, so I’d like to only display the activity types that relevant to the TAM group and not all groups.

    Contributor ⭐️⭐️
    August 2, 2024

    Hi there! Have there been any updates on this. This would be massively helpful for our team. 

    kevinolayta
    Contributor ⭐️⭐️
    August 28, 2024

    Any roadmap or plans on this? Thanks!