Skip to main content
jason_metzler
Helper ⭐️⭐️
November 26, 2025
New Idea

JIRA integration for Enhancement Requests

Related products:CS C360 & R360 & P360
  • November 26, 2025
  • 1 reply
  • 52 views

Our team uses JIRA to track enhancement requests and we’d also like to get our CSMs out of JIRA for creating the requests. Without an integration, or opening up the Enhancement Request object to Rules Engine, I can’t really make it work.

    1 reply

    sleslie99
    Contributor ⭐️⭐️⭐️
    March 17, 2026

    Hello Jason, we are looking to implement a Jira integration for Ideas- enhancement requests also. Any progress? We would like 2-way. Idea/Owner/Comments/Status pass from GS to Jira, Status only passes back from Jira to GS. 

    Sara 

    I love working with communities of people- online and in person!!!