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sam_leonard
sam_leonard
Contributor ⭐️⭐️⭐️
March 11, 2016
Released

JIRA Integration possible?

Related products:CS Data Management & Integrations
  • March 11, 2016
  • 35 replies
  • 1308 views
I would like to link Gainsight to JIRA. Is that currently possible?

If not, is it on the roadmap for addition to the platform? If so, when will that be released?

Thanks!!

      35 replies

      Show previous replies
      manishah
      Contributor ⭐️⭐️
      January 8, 2021

      Hi, is this jira connector possible for NXT?

      ana_g
      Helper ⭐️
      January 13, 2021

      We currently do this via filtered JIRA queries and a script that pushes an export to the S3 bucket.

      Anastassia Goidina
        Pragati Garg
        Helper ⭐️
        January 13, 2021

        Hi @sam_leonard @rob_deaderick. Jira connector is now available as part of the Connectors Horizon Experience. https://support.gainsight.com/Gainsight_NXT/Connectors_(Horizon_Experience)/Support_Systems/JIRA_Connector

        We are in the process of migrating all customers to the Horizon Experience but in the meantime, if you want your tenant to be upgraded, you can reach out to me at pgarg@gainsight.com with tenant details. 

          andreammelde
          andreammelde
          Helper ⭐️⭐️
          May 28, 2021

          @kunal_bhat  status on this says implemented - are there steps/ directions on how to set up?

          Andrea Carroll
            Roshinie
            Contributor ⭐️
            June 12, 2025

            I found that Gainsight’s Jira Connector can only sync from Jira to Gainsight. It cannot push data from Insided to Jira, nor directly pull from Insided APIs. Is this correct and any workaround available for sync from Gainsight to Jira?

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